Making Sense of OKRs, KSFs and KPIs

Understand the essential goal setting frameworks that bring strategy to life

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  • Price: Free to members


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  • Self paced & online
  • You can access this course anywhere at any time. Never miss a class or deadline.


  • Learn on any device
  • Learn at home, at the office or on the go on any device.


  • Gain a recognised certificate
  • Gain a certificate to add to your portfolio, CV or LinkedIn profile

Welcome to "Making Sense of OKRs, KSFs, and KPIs," a self-paced course designed to equip professionals with essential skills in strategic planning, goal setting and strategic execution.

This course will help you to understand how to plan and design effective Objectives and Key Results (OKRs), Key Success Factors (KSFs), and Key Performance Indicators (KPIs), to help you set, track and measure organisational performance and progress. You'll explore how these goal setting frameworks are crucial for strategic alignment and focus, and how they can help you make data-driven and evidence-led decisions in an agile business environment.

In today's ever-evolving business landscape, the ability to think strategically and execute plans effectively is paramount. You will learn to adapt, make informed decisions, and collaborate effectively, enhancing your ability to deliver greater value in a rapidly changing world.

What You'll Learn

Strategic planning and goal setting

You will be able to use a framework to formulate plans that will set a clear direction for your organisation.

Designing OKRs

You will be able to collaboratively set OKRs that will strategically align individuals and teams with organisational objectives to deliver success. 

Defining Key Success Factors (KSFs)

You will be able to identify and prioritise Key Success Factors (KSFs), enabling you to recommend how to focus resources and efforts on critical areas for maximum impact.

Measure performance using KPIs

You will be able to design and utilise effective Key Performance Indicators (KPIs) to assess progress, make data-driven decisions, and improve organisational performance.

Adaptive decision making

You will be able to apply adaptive decision-making to make informed decisions, ensuring your organisation remains adaptable and relevant in a rapidly changing world.

Gain A Recognised Course Certificate

On completion of the course you will earn a Course Certificate that you can highlight on your CV, LinkedIn profile or portfolio.

Who Should Take This Course?

Whether you hail from tech, finance, healthcare, or another industry, the principles of agility are universal. this course aims to bridge the gap between foundational knowledge and practical application..

Packed with tangible skills and techniques, this course goes beyond theory. You'll engage with case studies, simulate real-world scenarios, and reflect through self-awareness exercises. These hands-on experiences are aimed at ensuring that the principles of agile leadership are not just understood but can also be applied seamlessly in your day-to-day roles.

This includes:
  • Practitioners working in an organisation of any size, or in any sector, or industry
  • Practitioners who are gaining confidence in agility of thinking and working
  • Practitioners in or moving into team leadership roles

This course is aimed at individuals at Practising, Professional Level 2 of the Agile Business Consortium’s competency framework, a recognised approach to starting your business agility journey. 

At this level you will be taking more confident steps in your professional journey in business agility. You may be a first-time team leader or similar, or someone taking a new position of responsibility in an agile team. You will have basic knowledge and understanding of facts, procedures and ideas related to business agility. You will be able to reinforce your knowledge by applying it to straightforward problems.


Courses offered by the Agile Business Consortium have been thoughtfully crafted to include extensive and well-researched material, all while maintaining an accessible learning experience. Every participant of our learning platform is encouraged to actively engage in discussions and complete optional activities in order to maximise learning.

Meet the industry experts

Here is the industry expert that you will learn from throughout this course:

Damian Watson

Chief Information Officer, Agile Business Consortium

Damian has cultivated a career deeply rooted in a passion for the transformative power of digital technology. Throughout his journey, he has delved extensively into the realm of digital transformation, leveraging customer and data-driven development to craft impactful services and experiences. Damian firmly believes that in today's rapidly evolving world, embracing technology is not merely an option but a necessity for achieving success.

Recognising the critical role of data, Damian emphasises its importance as the cornerstone of informed decision-making. He thrives on developing analytics to unearth insights that propel strategic advancements. Transforming complex data into compelling narratives is a process Damian finds particularly rewarding, as it bridges understanding and drives engagement. His experiences have shown him how the right metrics can not only measure progress but also inspire teams to deliver their best work. Damian looks forward to sharing his insights through this course, empowering others to harness the potential of digital innovation, agility, and data in their pursuits.