Exploring the Human Side of Business Agility

In today’s dynamic business landscape, recognising the connection between people, purpose, and positive impact is essential. 

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This course offers a comprehensive exploration of modern business principles, focusing on how people-centred business strategies and approaches can drive agility and success in organisations.

Emphasising the importance of putting people first, this approach demonstrates how it enhances an organisation's ethical foundation and fosters a more inclusive, resilient, and adaptive workplace.
  • Price: Free to members


  • Sign up as a member and gain access to courses.


  • Self paced & online

  • You can access this course anywhere at any time. Never miss a class or deadline.


  • Learn on any device

  • Learn at home, at the office or on the go on any device.


  • Gain a recognised certificate

  • Gain a certificate to add to your portfolio, CV or LinkedIn profile.

Welcome to "The Human Side of Business Agility,” a self-paced course designed to highlight the pivotal role individuals play in business. Emphasising the importance of putting people first, it demonstrates how business agility can enhance an organisation's ethical foundations and build a more inclusive, resilient, and adaptive workplace.

 It begins by examining the crucial role of people in business environments and questioning the fundamental purpose of businesses and the need for agility. You'll then delve into the history of traditional organisations and their links to capitalism, introducing the concepts of responsible business and corporate social responsibility. The focus is on aligning purpose with motivation for sustainable success, showing how financial success can be linked to positive societal impact and ethical business practices.

It then moves on to the importance of customer centricity in today’s competitive markets. Finally, it explores real-world examples of customer-centric business agility in practice, demonstrating the application of key concepts and highlighting the dynamic relationships at play.

What You'll Learn

Exploring business environments and their history

You will be able to describe the historical context of profit driven organisations and their connection to capitalism.

What is a responsible business?

You will be able to explain the central ideas around responsible business practices, emphasising the alignment of purpose and motivation for sustainable success.

The role of business agility

You will be able to review the relationship between business agility and the principles and practices of responsible business.

Customer centricity

You will be able to examine various approaches to implementing customer centricity in competitive markets.

Ethical and sustainable business practices

You will be able to reflect on how aligning business objectives with ethical principles can drive sustainable success.

Gain A Recognised Course Certificate

On completion of the course you will earn a Course Certificate that you can highlight on your CV, LinkedIn profile or portfolio.

Who Should Take This Course?

This course is suitable for anyone that wants to understand how a learning environment can help maximise their personal and professional growth. This includes:

  • Anyone working in an organisation of any size, sector, or industry,
  • Those new to business agility with some work-based and/or team-based experience,
  • Anyone struggling with the complexities of team working,
  • Leaders trying to embed learning into their organisation.

Aimed at individuals at Explorer, Professional Level 1 of the Agile Business Consortium’s competency framework, a recognised approach to starting your business agility journey, this course focuses on the basics of business agility and then allows individuals to reflect on how to use their new skills in practice.

At this level you will be at the start of your professional journey. You will probably be part of an agile team, or in a team working towards becoming more agile, reinforcing your knowledge via simple practical application. You will have basic factual knowledge of business agility and be using agile techniques to deal with simple problems.


Courses offered by the Agile Business Consortium have been thoughtfully crafted to include extensive and well-researched material, all while maintaining an accessible learning experience. Every participant of our learning platform is encouraged to actively engage in discussions and complete optional activities in order to maximise learning.

Meet the industry expert

Here is the industry expert that you will learn from throughout this course:

Katie Taylor

Learning and Development Lead / Chair of the Board, Agile Business Consortium
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Katie spent many years as a self-employed consultant, working on a wide range of projects for the likes of British Aerospace, Computer Sciences Corporation CSC, British Gas and Astra Zeneca. She specialised in enabling communication between different levels of staff, especially during times of radical change. Currently, Chair at The Agile Business Consortium - Advancing Business Agility Worldwide. “Work doesn’t work” for many people who are not engaged – we are part of the movement to make a positive change.