Facilitation for Practitioners

Facilitators can help energise and guide groups toward innovative, effective and productive decisions and actions
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  • Self paced & online
  • You can access this course anywhere at any time. Never miss a class or deadline.


  • Learn on any device
  • Learn at home, at the office or on the go on any device.


  • Gain a recognised certificate
  • Gain a certificate to add to your portfolio, CV or LinkedIn profile

Successful organisations are underpinned by the ability of teams and groups to collaborate and innovate together. In this course, 'Facilitation for Practitioners' explore the key role that facilitation plays in helping people work together more effectively to solve problems, run meetings that matter, and make important decisions.

Discover tools and techniques that can help guide groups toward creativity, collaboration, and meaningful outcomes. But also the importance of neutrality and how to adapt to challenging and diverse group dynamics, leveraging powerful communication techniques to strengthen engagement and resolve conflict. Understand how to separate process from content, set robust goals, and create a psychologically safe environment to manage a range of personalities and behaviours.

Through the development of emotional intelligence, clear communication and conflict resolution strategies, you will acquire facilitation skills that inspire trust and develop group synergy. Evolving your critical reflection abilities and feedback methods will enable you to add more value to your facilitation offering and plan and deliver impactful facilitated workshops in any setting.

What You'll Learn

The role of facilitation

You will be able to define the concept of facilitation and its relevance within team environments.

How to plan and design facilitated workshops and effective meetings

You will be able to develop clear objectives and design facilitation sessions that align with collaborative principles and methodologies.

Core facilitation skills

You will be able to use effective communication skills, including active listening and non-verbal communication, to enhance collaboration within teams.

Creative problem solving and decision making skills

You will be able to apply advanced facilitation techniques such as creative problem-solving and decision-making in collaborative settings and critically reflect on your professional development.

Gain A Recognised Course Certificate

On completion of the course, you will earn a Course Certificate that you can highlight on your CV, LinkedIn profile or portfolio.

Who Should Take This Course?

Whether you hail from tech, finance, healthcare, or another industry, the principles of agility are universal. This course aims to bridge the gap between foundational knowledge and practical application.

Packed with tangible skills and techniques, this course goes beyond theory. You'll engage with case studies, simulate real-world scenarios, and reflect through self-awareness exercises. These hands-on experiences are aimed at ensuring that the principles of agility and facilitation are not just understood but can also be applied seamlessly in your day-to-day roles.

This course is designed for:

  • Practitioners working in an organisation of any size, or in any sector, or industry,
  • Practitioners who are gaining confidence in agility of thinking and working,
  • Practitioners in or moving into team leadership or coaching roles.

Aimed at individuals at Practising, Professional Level 2 of the Agile Business Consortium’s competency framework, a recognised approach to starting your business agility journey. 

At this level, you will be taking more confident steps in your professional journey in business agility. You may be a first-time team leader or similar, or someone taking a new position of responsibility in an agile team. You will have basic knowledge and understanding of facts, procedures and ideas related to business agility. You will be able to reinforce your knowledge by applying it to straightforward problems.


Courses offered by the Agile Business Consortium have been thoughtfully crafted to include extensive and well-researched material, all while maintaining an accessible learning experience. Every participant of our learning platform is encouraged to actively engage in discussions and complete optional activities in order to maximise learning.

Meet the industry experts

Here are the industry experts that you will learn from throughout this course:

Rod Willis

Professional Executive Agile Coach & Mentor, Assentire Ltd

Having spent the past 10 years deep-diving into the world of Group Dynamics and adjacent areas, Rod has been able to turn theory into practical interventions that enable Facilitators, Scrum Masters, Agile Coaches and more besides, to finally see and understand the hidden dynamics every group will experience (AKA Team Culture). Rod has supported the agile community for many years, facilitating workshops and conferences among like-minded people. Outside of the agile community, he facilitates the Windsor Leadership Trust’s Emerging Leaders Programme where he is known for his work on collaboration and mindset development, integrating Design Thinking and Continuous Improvement with Group Dynamics. Rod is also a Director and Co-founder of Assentire Ltd and is the subject matter expert for the "Accelerating Collaboration Everywhere" initiative and remains actively involved in supporting this growing community.