Communication & Collaboration at Work Course

Master the skills you need to communicate clearly and collaborate effectively in agile workplaces.
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  • Price: Free to members


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  • Self paced & online

  • You can access this course anywhere at any time. Never miss a class or deadline.


  • Access to this course

  • You will have access to this course for one year from when you enrol.


  • Learn on any device

  • Learn at home, at the office or on the go on any device.

In an evolving, changeable and often unpredictable business landscape the ability to communicate and collaborate effectively is no longer just a desirable skill, it’s a critical necessity. As organisations increasingly adopt business agility to stay competitive, the emphasis on teamwork, stakeholder engagement, and dynamic decision-making has never been greater. Yet, despite the best intentions, many teams still struggle to achieve the level of collaboration needed to drive successful project outcomes.

At its core, this course is about transforming how people approach teamwork and communication within agile environments. The principles and practices you will learn are designed to help you develop a culture of collaboration that is both effective and sustainable.

In an agile context, where projects are often characterised by rapid change and flexibility, the ability to work effectively with others is essential. True collaboration requires a deep understanding of group dynamics, clear communication, and a shared commitment to common goals. 

This course - "Communication and Collaboration at Work" - is designed to address the challenges of the current working landscape, equipping you with the knowledge, tools and insights necessary to elevate you and your organization's ability to connect and collaborate. You will explore the fundamental concepts that underpin successful communication and collaboration and delve into the intricacies of group dynamics, to help illuminate the various forces at play within teams and how they impact overall performance.

You will learn how to identify and engage the right stakeholders at the right time, ensuring that everyone involved in a project is aligned and working towards the same objectives. This strategic engagement is key to avoiding the pitfalls of miscommunication and ensuring that all voices are heard, leading to more robust decision-making processes, and better, more effective teamwork. 

What You'll Learn

Understanding the "why" of collaboration

You will be able to define the concept of collaboration and understand its relevance within team environments.

Support and develop high-performing teams

You will be able to understand how to apply collaborative principles to support and develop effective, high-performing teams.

Explore challenges to collaboration

You will be able to explain some of the key challenges that can hamper effective collaboration and communication, and apply relevant strategies to overcome them.

Apply collaborative techniques to support teams

You will be able to apply advanced techniques to enable problem-solving and decision-making in collaborative contexts.

Design effective collaborative organizational cultures

The learner will be able to assess and influence key organizational environmental factors that support high-performing collaborative teams.

Gain A Recognised Course Certificate

On completion of the course you will earn a Course Certificate that you can highlight on your CV, LinkedIn profile or portfolio. 

Who Should Take This Course? 

This course is ideal for those with some experience in team leadership or facilitation, looking to deepen their understanding and skills in collaboration. It will be particularly beneficial for Agile Business Analysis (AgileBA), Agile Project Management (AgilePM), and Scrum certified practitioners who want to enhance their expertise with cutting-edge collaboration techniques.

The course aligns with the Practitioner, Professional Level 2 of the Agile Business Consortium's competency framework. To learn more and discover the benefits of our professional route, explore the Consortium's Professional Route.

Courses offered by the Agile Business Consortium have been thoughtfully crafted to include extensive and well-researched material, all while maintaining an accessible learning experience. Every participant of our learning platform is encouraged to actively engage in discussions and complete optional activities in order to maximise learning.

Meet the industry experts

Here are the industry experts that you will learn from throughout this course:

Rod Willis 

Professional Executive Agile Coach & Mentor, Assentire Ltd
Having spent the past 10 years deep-diving into the world of Group Dynamics and adjacent areas, Rod has been able to turn theory into practical interventions that enable Facilitators, Scrum Masters, Agile Coaches and more besides, to finally see and understand the hidden dynamics every group will experience (AKA Team Culture). Rod has supported the agile community for many years, facilitating workshops and conferences among like-minded people. Outside of the agile community, he facilitates the Windsor Leadership Trust’s Emerging Leaders Programme where he is known for his work on collaboration and mindset development, integrating Design Thinking and Continuous Improvement with Group Dynamics. Rod is also a Director and Co-founder of Assentire Ltd and is the subject matter expert for the "Accelerating Collaboration Everywhere" initiative and remains actively involved in supporting this growing community.

Karen McAllen

CEO Agile Business Consortium
Karen has extensive experience in business leadership across multiple functions. As the Consortium’s CEO, Karen oversees daily operations and leads the development of our exceptional team, ensuring alignment with our strategic objectives and the evolving needs of agile practitioners and businesses.
Karen is passionate about creating environments where teams can thrive and adapt to ever-changing business landscapes.

Outside of work, she enjoys spending quality time with her family, staying active at the gym, and indulging in true crime podcasts.